HappyTap Design Process

Human-centered, consumer-inspired

In 2010, with USAID support, WaterSHED teamed with WSP to create such a product – an innovative fixed-place handwashing device dubbed the HappyTap. Developed by IDEO using a human-centered design process, the breakthrough handwashing product blends durability and low cost with the unique preferences for functionality and aesthetics that base-of-the-pyramid consumers requested.Human-centered HappyTap Design